Poor Performance When Using VNC Console
We have implmented Remote Desktop for our Pentesting Cloud VPS machines.
It has become apparent that many customers choose to still use the VNC console to access the GUI of their Kali Linux mchines. This is not the right way to access.
The VNC console is designed for emergency access ONLY and is NOT optimized for performance.
To get the full fucntionality and performance you should use the built-in Remote Desktop function we have installed in all our Kali Linux templates.
You can access your Kali Linux VPS via RDP using any RDP client such as the built-in one that come with the windows OS.
Please note: You CANNOT login to the VNC console and then connect via RDP. If you do this you will receive an error and the RDP connection will fail.
If you have connected via the console and wish to use RDP we advise to reboot your VPS and then connect using RDP.
Please ensure you have the firewall port 3389 open.
If you have any issues in connecting please contact support.